Job Description

TantraSoft Solutions India Pvt. Ltd. is hiring for Customer Support Engineer

About the Company

TantraSoft Solutions India Pvt. Ltd. delivers dependable technical solutions and customer-focused service. The company is seeking a Customer Support Engineer to help customers successfully implement, qualify, and use its systems while working closely with internal teams and supporting business development activities.

Responsibilities
Perform installation, validation, and system qualification activities at customer sites or remotely, as applicable.
Execute on-site system qualification activities and complete the required documentation and sign-offs.
Gather customer requirements, conduct site inspections, and assess technical needs for implementation.
Deliver product demonstrations and technical training sessions for customers.
Support sales activities, customer visits, and technical discussions within the assigned territory.
Travel for customer visits and in office assignments as required.




Work independently while coordinating effectively with relevant internal teams.

Requirements
A graduate degree in any discipline is required.
Suitable for candidates with 01 year of experience, including freshers.
Strong technical aptitude and practical problem-solving ability.
Positive communication and customer-handling skills.
Willingness to travel for customer assignments and field activities.
Ability to work independently and collaborate with cross-functional teams.
The selected candidate will initially be posted in Mumbai and is expected to relocate to Hyderabad after completing three months, based on business requirements.

The role offers a fixed annual compensation of 2.5 LPA and an prospect to build expertise in technical implementation, customer support, system qualification, and field service.

📌 Customer Support Engineer Hyderabad
🏢 Tantrasoft solutions I
📍 Hyderabad