Key Responsibilities:
Sales & Revenue:
Drive sales targets and KPIs (ATV, Conversion, UPT, etc.)
Ensure effective execution of promotions and visual merchandising.
Monitor and analyze daily/weekly sales performance and take corrective actions.
Store Operations:
Oversee daily operations including VM standards, inventory management, stock replenishment, and shrinkage control.
Ensure adherence to SOPs for cash handling, store opening/closing, and hygiene standards.
Customer Experience:
Ensure high standards of customer service and handle escalations promptly.
Train the team on product knowledge and customer engagement.
Team Management:
Manage and motivate the store team to achieve targets.
Conduct regular briefings, performance reviews, and training for staff.
Prepare and share staff rosters ensuring optimal staffing during peak hours.
Inventory & Stock Management:
Ensure accurate stock management and timely stock audits.
Maintain optimal stock levels, coordinate with the warehouse, and manage GRNs.
Reporting:
Submit daily sales reports and MIS as per timelines.
Highlight challenges, competition insights, and local market prospects.
📌 Store Manager Uttar Pradesh
🏢 BIBA
📍 Uttar Pradesh
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