System uptime and SLA adherence (response and resolution time). First-time-fix rate and repeat-failure rate. After Sales revenue, gross margin and collection efficiency. AMC renewal rate and growth in contracted installed base Warranty cost.
Required Candidate profile
Technical service delivery. Commercial and revenue ownership. Spares and inventory management. Customer relationship management. Team and vendor management. Safety, compliance and process
📌 Sales Services Technical & Commercial Mumbai (India)
🏢 Meritus Management Service
📍 India
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