Role & responsibilities
Partner Support: Act as the primary solution provider for sellers and their solution providers/SPOCs, addressing technical issues and concerns related to API integration.
Communication: Engage with clients / sellers/ solution providers over multiple communication channels (phone, email, chat) to provide a world-class experience and achieve successful first-time resolution of issues.
Technical Analysis: Analyze code and perform API integrations, ensuring smooth connectivity between e-commerce tools and other systems.
Preferred candidate profile
Spanish Certification Level B2 mandatory
Ready to work as per to US timeline
📌 Technical Support Spanish Mumbai (India)
🏢 Lumina Datamatics
📍 India
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