Job Title: Guest Service Associate – Front Office
Department: Front Office / Guest Relations
Location: Sarasiruham Resort, Eklingji, Udaipur
Employment Type: Full time

Job Summary

Sarasiruham Resort is hiring enthusiastic and well-presented Guest Service Associates who are passionate about hospitality and creating welcoming, personalized experiences for guests.

Key Responsibilities
Welcome guests warmly and assist with check-in and check-out procedures.
Manage guest registration, room keys and basic documentation.
Respond to guest inquiries, calls and service requests.
Provide information about resort facilities, dining and guest experiences.
Coordinate with housekeeping for room readiness and guest requirements.
Maintain accurate guest records and update the hotel PMS.
Assist with special occasions, celebrations and VIP arrangements.
Support billing, payment processing and front-desk administration.
Maintain a qualified appearance and positive guest interactions.

Candidate Requirements
Diploma or degree in Hotel Management or related field preferred.
Experience:



0–2 years; freshers with hospitality training may apply.
Positive verbal communication in English and Hindi.
Pleasant personality, professional grooming and a positive attitude.
Basic computer knowledge and willingness to learn hotel PMS.
Ability to work in rotational shifts.

Pay: ₹120,000.00 - ₹384,000.00 per year

Benefits:
Food provided

Ability to commute/relocate:
Eklingji, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):
Are you comfortable communicating with guests in English and Hindi?
Have you handled guest check-in, check-out or front-desk responsibilities?
Are you willing to work rotational shifts?

Education:
Bachelor's (Preferred)

Experience:
Guest services: 1 year (Required)
Front desk: 1 year (Preferred)

Location:
Eklingji, Rajasthan (Preferred)

Work Location: In person

📌 Guest Service Associate Udaipur Eklingji (India)
🏢 Sarasiruham Resort
📍 India