Pay: ₹18,000.00 - ₹55,000.00 per month

Age : 18 yrs to 50 yrs

HCS and Graduate freshers are welcome

Job description: Customer Service Representative ( Mumbai )

If you have a great communication skills then you are at right place

Job Details :
Process: US / UK / Australian Voice Process and Non voice

Shift Timings :
US: 5:30 PM - 10:30 AM (Any 9.5 hours)
UK: 11:30 AM - 3:00 AM (Any 9.5 hours)
AUS: 1:00 AM - 3:00 PM (Any 9.5 hours)
Working Days: 5 days with 2 rotational offs

Job Locations :
Malad, Powai, Chandivali, Bhayander, Airoli, Ghansoli, Thane, Vikroli

Eligibility Criteria :
Minimum Qualification: HSC / Graduate
Freshers and Experienced both are eligible
Excellent English communication skills are mandatory

Skills
Excellent communication skills
Patience and Empathy
Time management
Active listening
Problem solving ability
Basic computer knoledge

Job Role :
Assisting International Customers to resolve their respective issue
Providing product and service information
Ensuring customers satisfaction and building positive relationship





Processes/ Clients :
Banking US/UK based
Telecom and Broadband US, UK and AUS based
Healthcare US based
Ecommerce US based

Salary :
Freshers: ₹18,000 - ₹25,000 (in-hand, based on communication)
Experienced: Up to ₹55,000 (in-hand, depending on experience and last drawn salary and performance at the interview)
Joining bonus, provident fund, incentives, travel allowance
Documents Required:
Offer Letter, Relieving Letter, Last three months Salary Slips

Advantages :
Commuter assistance
Paid sick time
Paid time off
Provident Fund
Growth opportunities
joining bonus
incentives
Attendance Bonus
Performance Bonus

Complete guidance provided to reachout best prospect and to crack the interview

Pay: ₹18,000.00 - ₹50,000.00 per month

Advantages :
Commuter assistance
Flexible schedule
Health insurance
Life insurance
Paid sick time
Provident Fund

Work Location: In person

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