Role & responsibilities
Calls To attend Service follow up calls.
Complaint Record - To take print out of Complaint Records and hand over to Branch Service Head.
Work Order - To prepare Work Order, taking print outs and hand over to Branch Service Head.
Work Order Estimation - To inform customer on service estimation, delivery charges etc. and get approval from customer.
Work Order Collection - To collect the service charges & Spare charges from walk in customers (Work Order) and write in Work Order Cash Note Book and hand over the cash to Brach Commercial Dept.
Work Order Closing - Updation of Work Order after work completion.
Service Bill-cum-Delivery Challan - Sales Order Entry in SAP and follow up with Branch Commercial Dept for Service Bill-cum-Delivery Challan (service, spare parts sales and replacements).
Work Order Call updation - To update work done details for work order 100%.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages :
Cell phone reimbursement
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Care Assistant Chennai
🏢 Venus Home Appliances
📍 Chennai