Customer Delight Executive plays a vital role in enhancing customer satisfaction and ensuring a seamless experience for clients and customers.

Key Responsibilities :
Provide accurate information about products and services.
Troubleshoot product issues and provide effective solutions.
Document customer interactions in the support database.
Follow up on customer interactions to ensure satisfaction.
Manage escalated customer issues with professionalism.
Collaborate with other departments to resolve complex inquiries.
Conduct regular follow-ups with customers regarding their feedback.
Maintain a robust knowledge of company products and services.
Meet individual and team performance goals.

Required Qualifications




Proven experience in customer service or support roles.
Robust verbal and written communication skills.
Ability to work effectively in a team-oriented workplace.
Experience in handling difficult customers and de-escalating situations.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :
Food provided
Health insurance
Provident Fund

Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

📌 Customer Delight Executive Sahibzada Ajit Singh Nagar (India)
🏢 The Future University
📍 India