Roles & Responsibilities :
Handle inbound and outbound customer calls in a professional manner.
Assist customers with queries, complaints, and service requests.
Provide accurate information and ensure customer satisfaction.
Maintain proper documentation of customer interactions in the system.
Escalate unresolved issues to the concerned department.
Meet daily and weekly performance targets while adhering to company guidelines.
Skills Required :
Good communication and interpersonal skills
Customer-focused attitude
Basic computer knowledge
Ability to work in a fast-paced setting
Benefits :
Provident Fund
Language :
English (required)
Work Location: In person
Pay: ₹20,000.00 - ₹26,700.00 per month
Advantages :
Commuter assistance
Adaptable schedule
Health insurance
Provident Fund