Front Desk Operations & Hospitality
Patient Greeting : Welcome patients warmly and project a skilled, empathetic image.
Token Management : Issue tokens or queue numbers to manage patient flow efficiently.
Inquiry Handling : Answer walk-in and telephonic queries about doctor availability and hospital services.
Waiting Area Maintenance : Keep the reception and waiting zones tidy and organized.

Patient Registration & Documentation
Recent File Creation : Collect demographic details and open recent electronic medical records (EMR).
Consent Forms : Ensure patients fill out and sign required medical and privacy consents.
Case History Prep : Attach old eye prescriptions or referral letters to the current patient file.
Data Accuracy : Verify phone numbers and addresses to prevent duplicate hospital records.

Appointment Scheduling & Coordination
Booking System : Manage the digital appointment calendar for ophthalmologists and optometrists.
Recall Calling : Call patients to remind them of upcoming appointments or follow-up eye exams.




No-Show Tracking : Reschedule cancelled or missed appointments to minimize open time slots.
Internal Coordination : Notify the nursing or optometry staff when a patient arrives.

Billing & Financial Administration
Fee Collection : Collect payments for consultations, diagnostic eye scans, and procedures.
Invoice Generation : Issue accurate bills and receipts using the hospital’s billing software.
Cash Desk Closure : Reconcile daily cash, card, and digital payments at the end of the shift.
Insurance Coordination : Verify health insurance cards or government vision scheme papers.

Startup Support Responsibilities
Feedback Collection : Gather early patient feedback to help management fix operational glitches.
SOP Refinement : Help fine-tune front-desk workflows based on daily opening challenges.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Receptionist Delhi (India)
🏢 TRAYAJYOTI EYE HOSPITAL
📍 India