Customer Relationship Officer : ₹16800 - ₹25900 / Monthly:
Location
Nagpur, Maharashtra
Experience Required
0 - 2 Years
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Incentives
Fuel Allowance
Phone Allowance
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Branch Executive in Axis Bank is mainly a sales + customer service + branch support role. The executive works inside or around the branch to handle customers and achieve business targets.
Handle walk-in customers in branch Explain banking products (Savings Account, Current Account, FD, Loan, Insurance, Credit Card) Solve basic customer queries and support service requests
Sales & Business Development
Open recent accounts (CASA â" Current & Savings Account) Generate leads from market or branch walk-ins Sell banking products to individuals and businesses Achieve monthly targets assigned by the bank
Customer Acquisition
Find current customers (salaried, business, corporate) Convert referral leads into business Maintain customer relationship and retention
Branch Coordination
Maintain daily reports and documentation Coordinate with branch team and support departments Follow bank rules and compliance process
Target & Revenue Focus
Achieve business targets Support branch revenue and growth Maintain service quality and productivity ð¯
Required Skills : Good communication skills Sales and marketing ability Basic computer knowledge Customer handling skills Target-oriented mindset Skilled behavior