A Sales Support Administrator plays a key role in helping the sales team operate smoothly by handling administrative, coordination, and customer support tasks. Their responsibilities often bridge sales, operations, and customer service.

Core

Responsibilities : 1. Administrative Support
Prepare and process sales documents such as quotes, proposals, contracts, and invoices
Maintain accurate records of sales activities, customer data, and transactions
Manage filing systems and databases (often using CRM tools like Salesforce or HubSpot)
Order Processing & Coordination
Process customer orders and ensure timely delivery
Coordinate with logistics, warehouse, or production teams to track orders
Handle order changes, cancellations, and returns
Customer Support
Provide product/service information and resolve basic issues
Maintain robust relationships with clients to support retention
Sales Team Assistance
Support sales representatives with scheduling meetings and appointments
Prepare sales reports, presentations, and performance data
Assist in lead tracking and follow-ups
Data Management & Reporting
Update CRM systems with accurate customer and sales data




Generate regular sales reports and analyze trends
Track KPIs and help identify prospects for improvement
Communication & Coordination
Act as a liaison between sales, marketing, finance, and operations teams
Ensure smooth internal communication regarding orders, pricing, and customer needs
Compliance & Documentation
Ensure all sales processes comply with company policies and legal requirements
Maintain proper documentation for audits and internal reviews

Key Skills Required
Strong organizational and multitasking abilities
Excellent communication skills
Attention to detail and accuracy
Proficiency in Microsoft Office and CRM software
Problem-solving mindset and customer-focused attitude

This role is essential for keeping the sales process productive and ensuring customers receive timely and accurate service.

Job Types : Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language :
English, Hindi, Marathi, Gujarati and Any other (preferred)

Work Location: In person

📌 Sales Support Administrator Ghatkopar
🏢 Ml Mehta E
📍 Ghatkopar