Location : Marol, Andheri East, Mumbai Industry : Fintech / BPO Employment Type : Full time Salary : Up to ₹20,000 per month
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives to handle inbound and outbound customer interactions. The role involves resolving customer queries, providing product-related information, and ensuring a positive customer experience.
Key Responsibilities
Provide accurate information about company products and services
Resolve customer complaints in a professional and timely manner
Maintain records of customer interactions and transactions
Escalate unresolved issues to senior team members when required
Ensure high levels of customer satisfaction and service quality
Required Skills & Qualifications
Excellent verbal communication skills (Hindi & basic English)
Prior customer service experience preferred (freshers can apply)
Ability to handle customers calmly and professionally
Basic computer knowledge
Willingness to work in a target-driven environment
Job Types : Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages :
Life insurance
Provident Fund
Work Location: In person
📌 Csr Customer Service Representative Andheri
🏢 Rojgar Group
📍 Andheri
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