Attending training sessions to grow knowledge of products and to develop customer service skills.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Job Types : Full time, Part time, Permanent, Fresher, Internship
Pay: ₹19,452.37 - ₹33,161.19 per month
Perks :
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Work Location: In person
📌 Customer Service Associate Chennai (India)
🏢 TICKTIX SOLUTIONS
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.