Duties & Responsibilities :
Resolve customer issues and complaints effectively and efficiently.
Manage high volumes of inbound and outbound calls.
Maintain a positive and qualified attitude at all times.
Meet or exceed performance targets.
Contribute to team goals and initiatives to improve customer satisfaction and retention.
Skills and Abilities :
Robust Communication Skills
Problem Solving Skills
Knowledge of CRM systems and procedures
Education & Experience :
Any Graduate or Under Graduate with Excellent Communication skill.
Job Location :
Madhapur, Hitech City Area
5 Days a Week (Monday to Friday)
Shift Timing: 5.30 PM to 2.30 AM