Role Summary : Responsible for managing customer interactions, resolving queries, and maintaining robust customer relationships to ensure satisfaction and retention.
Key Responsibilities :
Handle customer queries and complaints
Experience 2 - 4 years
Maintain positive customer relationships
Coordinate with internal teams for issue resolution
Update customer details in CRM systems
Ensure timely follow-ups and customer satisfaction
Requirements :
Graduate or Master's degree
Valuable communication skills in English
Basic computer and CRM knowledge
Customer-focused approach
Job Types : Full time, Permanent
Pay: ₹20,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Customer Relationship Executive Bidhannagar
🏢 Techno India
📍 Bidhannagar
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