09 Nov
|
Abhinav Institute of Technology and Management
|
Nagpur
09 Nov
Abhinav Institute of Technology and Management
Nagpur
Job Title : Customer Support Executive - Domestic Voice Process.
We are hiring Customer Support Executives for a Domestic Voice Process. The role involves interacting with customers over calls, and ensuring a positive customer experience.
Key Responsibilities :
Make outbound/inbound calls to customers.
Explain product features, perks, and eligibility clearly to customers.
Generate and qualify leads as per process guidelines.
Maintain accurate customer information and call details in CRM.
Handle customer queries professionally and politely.
Ensure high-quality customer interaction and satisfaction
Required Skills :
Valuable communication skills (English basic communication preferred)
Experience in Domestic Voice Process / Tele calling / Lead Generation is an advantage
Customer handling and convincing skills
Ability to work with targets
Basic computer knowledge and CRM usage
Active listening and problem-solving skills
Eligibility Criteria :
Minimum Qualification :12th Pass / Graduate :
Experience :Fresher or experienced (BPO/Banking/Tele calling experience preferred)
Age: As per company norms.
Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages :
Provident Fund
Work Location: In person
📌 Customer Support Executive Cse Nagpur
🏢 Abhinav Institute of Technology and Management
📍 Nagpur