Core Responsibilities
Client Relationship Management : Serving as the dedicated contact to build rapport, trust, and long-term partnerships.
Business Development : Proactively identifying new sales prospects and expanding the wallet share of existing clients.
Needs Analysis : Understanding client goals and providing customized solutions or advice.
Issue Resolution : Promptly addressing and resolving client complaints to ensure high satisfaction rates.
Strategic Collaboration : Liaising with internal sales, marketing, and product teams to meet client expectations and company goals.
Performance Monitoring : Analyzing account performance, preparing reports, and tracking revenue targets.
Key Requirements & Skills
Education : Bachelor’s degree in Business, Management, Marketing, or a related field.
Experience :
Proven experience in client-facing roles, customer service, or account management.
Skills : Excellent communication, negotiation, and interpersonal skills.
Technical Skills : Proficiency in CRM software and MS Office.
Competencies : Solid conflict resolution, problem-solving, and analytical skills.
Pay: ₹12,000.00 - ₹50,000.00 per month
Perks :
Paid sick time
Ability to commute/relocate:
Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Education :
Bachelor's (preferred)
Work Location: In person
📌 Customer Relationship Executive Lucknow
🏢 Prime Trade
📍 Lucknow
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