Sales & Financial Performance
Meet Sales Goals : Exceed weekly, monthly, and annual revenue targets.
Analyze Metrics : Track performance metrics like conversion rates and basket sizes.
Control Budgets : Manage operational expenses, payroll costs, and store profitability.
Operations & Inventory Control
Manage Stock : Oversee inventory levels, ordering, receiving, and stockroom organization.
Reduce Shrinkage : Implement strict loss prevention strategies to prevent theft.
Execute Audits : Lead periodic physical inventory counts and stock reconciliations.
Maintain Visuals : Ensure floor layouts and window displays meet brand standards.
Customer Service & Compliance
Resolve Escalations : Handle complex customer complaints to ensure brand loyalty.
Enforce Safety :
Maintain strict compliance with safety laws and labor regulations.
Secure Premises : Oversee open/close procedures, cash handling, and bank deposits.
Required Skills & Qualifications
Experience : 3+ years of retail management or assistant management experience.
Education : Bachelor’s degree in Business preferred.
Leadership : Proven ability to build, motivate, and retain high-performing teams.
Tech Literacy : Proficiency with Point of Sale (POS) systems and MS Office.
Communication : Robust verbal, written, and interpersonal communication skills.
Physical Ability : Capability to stand for long periods and lift up to 15 kg.