Overview :

- Instructional Designer (Technical - Cloud, SaaS, and Developer Enablement)

Job Description : The Technical Instructional Designer is responsible for designing, developing, implementing, and evaluating learning experiences that enable software engineers, architects, or technical teams to build, deploy, and operate cloud-based SaaS solutions. This role focuses on translating complex technical concepts into scalable, high-impact learning solutions embedded in the flow of work.

Responsibilities :

- Design, develop, and maintain technical learning programs focused on cloud architectures, SaaS delivery models, CI/CD pipelines, and modern programming languages (such as Java, C#, Python, or JavaScript); estimate timelines, scope, and resources.
- Translate technical standards, patterns, and engineering practices into structured learning paths, job aids, and reusable enablement of assets that support adoption at scale.
- Evaluate learning effectiveness using performance-based metrics, including impact on engineering outcomes such as time to productivity, deployment frequency, and quality; design assessments that validate applied technical skills.
- Develop and maintain technical content repositories (GitHub), including code samples, architecture diagrams, API documentation support materials, and learning templates aligned to engineering standards.
- Lead curriculum development initiatives aligned to strategic technology transformations, ensuring learning objectives directly support business and engineering goals.
- Design and support train-the-facilitator programs for technical trainers and engineering leads; provide feedback on delivery, technical depth, and learner engagement.
- Manage multiple technical learning projects using agile methodologies and tools such as Jira and Confluence.




- Mentor team members on instructional design practices for technical content, including structuring complex topics, simplifying code concepts, and designing hands-on learning.

Basic Qualifications :

- Bachelor's degree in Instructional Design, Computer Science, Information Technology, or a related field or significant experience designing technical learning solutions for software engineers or technical audiences.
- Understanding cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform, including core services and architecture patterns.
- Understanding with SaaS delivery models, CI/CD practices, DevOps concepts, and modern software development lifecycles.
- Working knowledge of at least one programming language (for example Java, C#, Python, or JavaScript) and ability to read and interpret code.
- Experience creating educational artifacts for technical learners.
- Proficiency with instructional design tools such as Articulate Storyline, Adobe Captivate, and multimedia development tools; familiarity with Git-based workflows is preferred.
- Experience with LMS platforms, SCORM/xAPI standards, and integrating learning into developer workflows.
- Solid project management skills with the ability to manage multiple initiatives in a fast-paced, evolving environment.
- Excellent communication skills with the ability to translate complex technical topics into clear, concise, and engaging learning experiences.
- Highly collaborative, with experience working across engineering, product, and business teams.
- Self-directed and continuously learning, with a strong interest in emerging technologies such as AI-assisted development and cloud-native architectures.
- Ability to work effectively across all levels of the organization, including technical and executive stakeholders.
- Ability to handle sensitive information with discretion and professionalism.
- Up to 10% travel required.

📌 Instructional Designer (Kolkata)
🏢 Hyland Software
📍 Kolkata