10 Nov
|
Furniture AtoZ
|
West Sikkim
10 Nov
Furniture AtoZ
West Sikkim
Job Description: Furniture Sales Executive
Job Title : Furniture Sales Executive / Design Consultant Department : Sales & E-Commerce Reports To : Head of Sales Location : New Delhi, India
Role Overview
We are looking for a driven and design-minded Furniture Sales Executive to guide clients through their interior furnishing journeys. This role bridges traditional retail floor sales and our growing e-commerce vertical, requiring a highly consultative approach. You will help customers select pieces that fit their spatial needs, aesthetic preferences, and budget while maintaining a seamless pipeline from initial inquiry to final delivery.
Key Responsibilities
- Consultative Selling : Engage with customers (both B2C retail and B2B clients) to deeply understand their interior design needs, recommending suitable furniture layouts, materials, and custom configurations.
- Omnichannel Management : Drive revenue across multiple channels. Handle floor walk-ins as well as inbound digital inquiries, virtual walkthroughs, and lead nurturing for the e-commerce vertical.
- Pipeline Tracking : Maintain a rigorous, organized sales pipeline. Log all customer interactions, quotes, and follow-ups systematically using our CRM and ERP systems (e.g., Zoho, Pipedrive, or Odoo).
- Product Expertise :
Maintain an expert-level understanding of our entire catalog, including upholstery options, wood finishes, manufacturing timelines, and warranty terms.
- Order Fulfillment : Coordinate seamlessly with the warehouse and logistics teams to ensure accurate order processing, dispatch, and on-time delivery.
Qualifications & Requirements
- 2+ years of experience in furniture sales, interior design consulting, or high-end retail.
- Strong understanding of e-commerce sales dynamics and digital lead conversion.
- Proficiency in up-to-date CRM software (Zoho, Pipedrive) and ERP systems (Odoo) to manage and track sales metrics.
- Excellent spatial awareness, an eye for interior aesthetics, and the ability to read basic floor plans.
Behavioral Attributes
- Honesty & Integrity : Providing transparent pricing, accurate lead times, and setting realistic expectations with every client.
- Rationality : Taking a logical, structured approach to pipeline management and problem-solving when logístical or supply chain challenges arise.
- Emotional Availability : Showing high empathy to understand a client's personal vision for their space, ensuring they feel supported throughout the purchasing process.
Pay: ₹8,086.00 - ₹80,000.00 per month
Work Location: In person
📌 Furniture Salesman/woman (West Sikkim)
🏢 Furniture AtoZ
📍 West Sikkim