Job Summary

The Receptionist will be the first point of contact for guests and clients at Sriram Palace Banquet & Hotel. She will be responsible for attending clients, sharing banquet and hotel details, handling billing and payments, managing reception operations, coordinating cleanliness, and supporting telecalling and daily front-office activities.

Key ResponsibilitiesClient Handling & Front Desk

- Greet and welcome guests, clients, and visitors politely and professionally

- Attend walk-in clients and explain banquet halls, mandaps, hotel rooms, pricing, and facilities :

- Share brochures, photos, videos, and event details with clients

- Coordinate client visits and venue walkthroughs

Booking & Billing

- Handle booking inquiries for banquets, rooms, events, and conferences
- Prepare bills, invoices, and receipts accurately
- Collect payments (cash / UPI / online / cheque) and maintain records
- Coordinate with accounts team for billing and payment follow-ups

Reception & Office Management

- Maintain reception area cleanliness and proper arrangement
- Ensure reception desk, registers, and documents are well-organized
- Manage visitor logs, booking registers, and client data
- Coordinate with housekeeping for cleanliness of lobby and reception areas

Telecalling & Follow-ups





- Handle incoming and outgoing calls professionally
- Do follow-up calls for inquiries, bookings, and payments
- Share event offers, packages, and updates with potential clients
- Maintain call records and client follow-up status

Coordination & Support

- Coordinate with banquet, hotel, housekeeping, security, and management teams
- Support event-day coordination from the reception side
- Assist management with daily administrative tasks when required

Required Skills & Qualifications

- Minimum qualification: 10+2 / Graduate preferred
- Positive communication skills (Hindi, English, Odia preferred)
- Basic computer knowledge (MS Word, Excel, billing software)
- Ability to handle clients politely and confidently
- Good organizational and multitasking skills
- Honest, responsible, and presentable personality

Experience

- Freshers can apply
- Experience in hotel, banquet, front office, or customer service is an added advantage

Working Hours

- As per hotel and banquet operational schedule
- Flexibility required during events and peak days

Salary & Benefits

- Salary: As per experience and skills
- Professional working environment

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist (Baripada)
🏢 Sriram Palace Banquet E Hotel
📍 Baripada