We are looking for a professional, friendly, and confident Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support the team with basic administrative and customer communication tasks.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Attend customer enquiries and provide basic information about company services.
- Maintain records of calls, enquiries, visitors, and follow-ups.
- Coordinate appointments, meetings, and visitor schedules.
- Forward enquiries to the concerned department or team member.
- Maintain a professional and welcoming reception area.
- Support day-to-day administrative and office coordination activities.
- Prepare basic reports related to calls, enquiries, and follow-ups.
- Perform other responsibilities assigned by management.
Required Skills :
- Good communication and interpersonal skills.
- Pleasant and professional personality.
- Valuable Hindi and English communication skills.
- Basic knowledge of MS Office / Google Workspace.
- Ability to handle multiple calls and enquiries efficiently.
- Good follow-up and customer-handling skills.
- Basic computer knowledge is mandatory.
- Ability to work independently as well as in a team.
Qualification Preferred : Graduate in any discipline.
Experience
- Freshers can apply.
Key Qualities
- Polite and confident
- Punctual and disciplined
- Positive attitude
- Good listening skills
- Customer-focused
- Professional appearance and behaviour