Confident is looking for qualified Customer Support Executives to join our inbound team in Vadodara . In this role, you will handle incoming calls, provide accurate solutions, and ensure high levels of customer satisfaction.
Key Responsibilities
- Professionally handle inbound customer calls.
- Understand and resolve customer queries with timely, accurate solutions.
- Maintain service quality standards and high customer satisfaction.
- Accurately update customer details and call logs in the system.
Eligibility & Salary
- Graduates (Experience) : Minimum 1 year of support experience | ₹22,000 CTC .
- Undergraduates : Minimum 6 months of relevant experience | ₹18,000 CTC .
- Freshers : Graduate freshers are also encouraged to apply.
Requirements :
- Fluent English communication (mandatory) .
- Strong listening and problem-solving skills.
- A customer-focused mindset.