- Location
- Giridih, Jharkhand
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Fuel Allowance
Phone Allowance
No Additional Benefit
Other Requirements
- Aadhaar Card
- Collection Officer
As a Collection Officer, you will be responsible for managing and overseeing the collection of outstanding payments from customers. You will work closely with clients and internal teams to ensure all payments are made in a timely manner and in accordance with company policies.
Responsibilities :
- Contacting customers to remind them of overdue payments
- Negotiating payment plans with customers to accommodate their financial situation
- Updating and maintaining accurate records of all collection activities
- Collaborating with internal teams to resolve payment issues and prevent future delinquencies
- Providing excellent customer service while collecting payments
Valuable to have:
- Strong communication and negotiation skills
- Previous experience in collections or customer service
- Knowledge of relevant laws and regulations regarding debt collection
- Ability to work well under pressure and meet deadlines
- Proficiency in Microsoft Office Suite and other relevant software.
If you meet the requirements and have a passion for helping customers resolve their financial obligations, we would love to hear from you. now to join our team as a Collection Officer.