Greeting and Resolving Customer Queries : Trainee Captains are responsible for welcoming guests and addressing their queries promptly and efficiently to ensure customer satisfaction.
Training and Supervision : They assist in training new staff members and ensuring that all team members are familiar with the menu, specials, and wine list.
Operational Support : Trainee Captains help with daily F&B; service, including opening/closing procedures and managing staff duty rosters.
Customer Service : They handle customer inquiries, complaints, and ensure high guest satisfaction by providing courteous service.
Coordinating with Kitchen Staff : Ensuring seamless coordination and cooperation with kitchen staff for smooth operations.
Knowledge of Food and Beverage : Knowledge of food and beverage menu items, wines, and spirits is essential for providing a comprehensive service.
Advantages :
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
📌 Tr. Captain (Mumbai)
🏢 Aralia Hotels
📍 Mumbai
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