Job Summary : Key Responsibilities:Telecalling & Customer Support :
- Make outbound calls to customers for inquiries, follow-ups, and appointments.
- Receive and handle incoming customer calls professionally.
- Explain company products/services clearly to clients.
- Maintain records of calls, feedback, and customer details.
- Coordinate with sales and operations teams for client requirements.
Accounts & Office Responsibilities :
- Prepare and maintain daily sales and payment records.
- Generate invoices, quotations, and receipts.
- Follow up with clients for outstanding payments.
- Maintain customer ledgers and basic bookkeeping.
- Assist in bank entries, expense tracking, and petty cash management.
- Support month-end accounts reporting.
Skills Required :
- Good communication skills (Hindi & English preferred).
- Basic knowledge of accounting (billing, receipts, entries).
- Familiar with MS Excel / accounting software (Tally preferred).
- Polite, confident, and customer-friendly attitude.
- Ability to multitask and work independently.
Qualifications :
- Minimum 12th pass / Graduate (Commerce preferred).
- Experience in telecalling or accounts is an advantage.
Work Ethics :
- Honest, punctual, and responsible.
- Maintain confidentiality of company and client data.
Job Types : Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Perks :
- Cell phone reimbursement
Education :
- Higher Secondary(12th Pass) (preferred)
Experience :
- Technical support: 4 years (preferred)
- tele sales: 4 years (preferred)
- total work: 4 years (preferred)