We are a premium home décor brand looking for a detail-oriented operations executive to manage daily order processing, coordination, and basic production file preparation. This role is execution-focused and process-driven. Key ResponsibilitiesOrder & Operations Management - Enter and update orders in Odoo (ERP) - Track daily orders and flag delays - Coordinate shipping and create shipping labels - Follow up with logistics partners when required Production File Preparation - Create Corel Draw files for printing using provided templates - Ensure order details (size, text, quantity) are accurate - Maintain file naming and storage discipline Customer Communication (Process-Based) - Respond to customer queries on WhatsApp using pre-approved templates - Share order updates, dispatch details, and timelines - Escalate only exceptions (complaints, custom changes)
What This Role Does _Not_ Include (Important) - No pricing decisions - No refunds or negotiations - No design changes or creative input - No vendor selection or sourcing - Required Skills & ProfileMust-Have - Comfortable using computers daily Valuable to Have (Not Mandatory) - Basic knowledge of Corel Draw - Prior experience in operations, printing, logistics, or e-commerce support Education - Any graduate / diploma holder - English: basic working level - Attention to detail and accuracy - Willingness to follow SOPs and checklists - Ability to learn tools like Odoo and Corel Draw Important Note - Probation: 3 months - Working hours: 10-7 Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person