Senior Process Associate (Lucknow)

Senior Process Associate (Lucknow)

10 Nov
|
HCLTech
|
Lucknow

10 Nov

HCLTech

Lucknow

Lucknow, Uttar Pradesh

Job Summary

To oversee customer support operations, ensuring effective data management, high-quality interactions, and continuous workflow improvements.

Key Responsibilities

1. Managing Troubleshooting Tasks, Providing Effective Solutions, And Escalating Complex Issues To Higher Levels Of Support When Necessary

2. Evaluate Operational Workflows, Identifying Inefficiencies And Suggesting Enhancements For Improvement.

3. Ensure The Quality And Precision Of Processed Data And Customer Interactions Are Maintained At The Highest Standards.

4. Oversee The Accurate Entry, Updating, And Management Of Data Across Multiple Systems And Databases.

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📌 Senior Process Associate (Lucknow)
🏢 HCLTech
📍 Lucknow

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