**Job Title: Hotel Reservations Executive

- RELOhomes Serviced Apartments**

Location :Hiranandani Gardens, Powai, Mumbai Working Days & Hours :Monday to Saturday | 9:30 AM - 6:30 PM

- (Day shift only — No night shift)_

About the Company

Relomi Corporate Services LLP is a leading provider of corporate relocation and hospitality solutions for Japanese and multinational companies across India.

Under our premium serviced apartment brand RELOhomes , we operate long-stay and short-stay units designed to deliver 5-star hotel comfort with the warmth of a modern home . All apartments are fully furnished 1BHK units located in the heart of Hiranandani Gardens, Powai.

With a team of 60+ professionals, including Japanese nationals and Japanese-speaking staff , Relomi continues to redefine corporate hospitality across Mumbai, Chennai, Bengaluru, Gujarat, and CSN.

Job Summary

The Reservations Specialist will manage the entire reservations cycle for RELOhomes — inquiries, quotations, confirmations, updates, and pre-arrival arrangements. The role requires excellent communication, accuracy, professionalism, and follow-through to ensure smooth guest onboarding.

Key Responsibilities

Reservations & Bookings

- Prepare quotations, availability checks, booking confirmations , and pro-forma invoices.
- Maintain up-to-date availability, occupancy, and reservation trackers at all times.
- Manage reservation sheets / PMS / Excel trackers in real-time.

Client Communication & Coordination

- Communicate professionally with Japanese and multinational corporate coordinators.
- Respond quickly and accurately to requests for extensions, changes, cancellations, special requirements , etc.

Pre-Arrival & Internal Coordination





- Coordinate for apartments allocation correctly and prepared as per guest expectations. :

- Notify internal stakeholders (Ops/Housekeeping via standard channels) about arrivals and departings.

- Ensure readiness and accuracy of arrival schedules, allocations, and special notes.

Billing & Documentation

- Coordinate with Accounts for invoices, billing details, advance payments , and updates.
- Maintain proper documentation for corporate bookings, rate agreements, and guest files.

Reporting

- Prepare regular reservation reports , occupancy forecasts, and weekly booking summaries.
- Highlight high-demand dates and low inventory situations.

Required Skills & Qualifications

- Bachelor’s degree in Hotel Management, Hospitality, Business , or related field.
- 2-4 years of experience in Reservations / Front Office / Guest Relations (Hotels or Serviced Apartments).
- Excellent English communication skills (verbal & written).
- Proficiency in MS Excel, Word, and reservation tools .
- Detail-oriented, organized, and comfortable working in a fast-paced hospitality environment.
- Knowledge of Japanese client expectations is an advantage (not mandatory).

What We Offer

- Prospect to work with a premium corporate hospitality brand .
- Daily interaction with international clients and Japanese corporates .
- Competitive salary with PF, health insurance, food benefits , and mobile reimbursement.
- Positive, professional, and growth-focused work culture.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Experience :

- Hotel reservations: 1 year (required)

License/Certification:

- Diploma in Hotel Management (required)

Location :

- Powai, Mumbai, Maharashtra (preferred)

Work Location: In person

📌 Hotel Reservation Executive, Powai Mumbai
🏢 Relomi Corporate Services
📍 Powai