Job Title: Inside Sales & CRM Executive - Salon Services
Company : Monshas Private Limited Location : Janakpuri, Delhi
Job Type : Full-time (Work from Office) Timing : 9:00 AM - 7:00 PM
Job Summary
Monshas Private Limited is looking for a multi-skilled Inside Sales & CRM Executive who can handle customer inquiries, convert leads into bookings, and manage daily CRM operations.
Key Responsibilities Sales & Customer Handling
- Handle inbound leads via WhatsApp and calls :
- Understand customer requirements and recommend suitable services
- Share pricing, packages, and offers
- Convert inquiries into confirmed bookings
CRM & Operations Management
- Manage appointment booking and scheduling :
- Handle billing and payment entries :
- Maintain and update customer data in CRM :
- Track and manage daily inquiries (enquiry management) :
- Collect and record customer feedback & reviews :
- Coordinate with service team for smooth execution
Inventory & Backend Support
- Assist in inventory tracking and stock updates :
- Ensure service availability based on stock/resources
- Support basic operational tasks as required
Required Skills :
- Strong sales and closing ability :
- Good communication in Hindi (basic English preferred) :
- Experience or understanding of CRM systems / Excel / basic software :
- Ability to manage multiple tasks (sales + operations) :
- Good organizational and follow-up skills :
- Basic knowledge of salon/beauty services (preferred)
Experience
- 1-3 years (Sales + CRM / Operations preferred)
- Freshers with strong learning ability and communication can apply