10 Nov
|
K.S. Motors
|
Jaipur
10 Nov
K.S. Motors
Jaipur
The Sales Consultant is responsible for generating and converting vehicle sales enquiries for Electric Vehicles (EV), Personnel Vehicles (PV), and Commercial Vehicles (CV) . The role involves customer handling, product demonstration, test drives, lead follow-up, quotation and negotiation, finance/insurance coordination, booking, and delivery support while achieving assigned sales targets and maintaining high customer satisfaction.
Key Responsibilities
- Handle and professionally manage showroom, online, telephone, referral, digital, and field enquiries while understanding customer requirements, budget, usage, and purchase preferences.
- Provide accurate information on vehicle features, specifications, pricing, offers, warranty, finance, insurance, accessories, and after-sales support.
- Maintain strong knowledge of EV technology, battery performance, driving range, charging requirements, charging infrastructure, warranty, running costs, maintenance, and ownership benefits .
- Educate EV customers on home/public charging, charging time, regenerative braking, driving modes, battery life, range, resale value, and applicable schemes or incentives as per company guidelines.
- Manage leads from showroom walk-ins, digital platforms, tele-calling, campaigns, referrals, and field activities , ensuring timely response and regular follow-up.
- Monitor lead ageing, maintain accurate CRM/DMS records, and analyze lost leads to improve conversion.
- Conduct effective vehicle demonstrations and test drives , explaining key product features and benefits and collecting customer feedback and purchase intent.
- For EVs, demonstrate relevant features such as charging process, driving modes, range information, regenerative braking, and EV operating functions .
- Explain finance, insurance, exchange, offers, schemes, discounts, and commercial terms transparently and coordinate with respective teams for customer requirements.
- Prepare accurate quotations, booking forms, KYC, and other required documentation and explain payment schedules and delivery timelines.
- Coordinate with Sales Administration, Finance, Insurance, Exchange, RTO, PDI, and Delivery teams to ensure smooth order processing and vehicle delivery.
- Ensure the correct model, variant, color, accessories, and customer requirements are fulfilled before delivery.
- Maintain regular communication with customers from enquiry through booking, payment, documentation, delivery, and post-delivery follow-up.
- Build long-term customer relationships, generate referrals and repeat business , and support CSI/NPS and overall customer satisfaction.
- Address initial customer concerns and coordinate with relevant departments for timely resolution of escalated issues.
- Monitor competitor EV/PV/CV products, pricing, features, offers, technologies, and customer propositions .
- Gather market intelligence, identify new customer segments and sales opportunities, and share relevant competitor and market feedback with the Sales Manager.
- Ensure timely and accurate updating of customer details, enquiries, calls, appointments, test drives, bookings,
and deliveries in CRM/DMS .
Educational Qualification
- Graduate in any discipline.
- Diploma/degree in Automobile/Mechanical Engineering will be an added advantage for technical EV/CV sales.
Experience
- 0-3 years of experience in automobile sales, EV sales, PV sales, CV sales, retail sales, or B2C sales.
- Experience in an authorized automobile dealership will be preferred.
- Freshers with strong communication, sales aptitude, and automobile knowledge may be considered for entry-level positions.
- Training session will be conduted by the company time to time.
Required Skills :
- Automobile product knowledge
- EV technology and charging knowledge
- Customer handling and relationship management
- Lead generation and follow-up
- Test-drive and product demonstration
- Finance, insurance, and exchange coordination
- MS Excel and sales reporting
- Excellent communication and presentation skills
- Objection handling and problem-solving
- Customer-centric approach
- Target-oriented and result-driven
- Solid communication and interpersonal skills
- Confident and persuasive personality
- Energetic and self-motivate
- Strong follow-up discipline
- Willingness to learn new automotive technologies
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits :
- Cell phone reimbursement
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Do you have the knowledge to drive the 4-Wheeler?
Willingness to travel:
- 25% (preferred)
Work Location: In person
📌 Sales Consultant (Jaipur)
🏢 K.S. Motors
📍 Jaipur