- Offer sending and follow up
- To resolve customer, complain and queries.
- Maintaining & improving Customer Database
- Getting feedback of Supply Products
- Feedback of performance of product
- Enquiring for any new requirement - Primarily 3rd Priority customer
- Passing info of customer to allocated salesman
- Recent Customer call and follow up, distributing e-catalog
Key Requirements
- 1-3 years of experience in sales support, administration, or customer service.
- Proficiency in MS Office (Excel, Word) and CRM software.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.