NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. We are seeking an experienced OKTA Identity Governance & Administration (IGA) Support Engineer to provide L4/L3 managed services support for the enterprise OKTA IGA platform. Ensure timely onboarding, role changes, and offboarding of users in accordance with organizational policies.

Perform detailed analysis and troubleshooting for identity-related issues.

. Conduct root cause analysis (RCA) for major incidents and document findings and corrective actions.

Ensure compliance with internal security policies and regulatory requirements.

- Maintain existing applications, policies, workflows, and integrations within the OKTA ecosystem.
- Perform regular platform health checks and proactive monitoring.
- Support system upgrades, configuration changes, and platform enhancements.

Required Skills & Experience -

Strong experience with OKTA Identity Governance (IGA) and OKTA Workforce Identity Cloud.

- Experience in User Lifecycle Management (JML processes).
- Experience with access certification and access review campaigns.

. Experience with directory services such as:

Experience in incident, problem, and change management processes.

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field.

- Experience supporting enterprise IAM/IGA environments.
- Knowledge of ITIL processes and service management frameworks.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.



We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;

Whenever possible, we hire locally to NTT DATA offices or client sites. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click .

📌 Senior IT Technical Analyst (Noida)
🏢 NTT Data
📍 Noida