10 Nov
|
Memsahib Retail (OPC) Private
|
Bengaluru
10 Nov
Memsahib Retail (OPC) Private
Bengaluru
Role Title: E-Commerce & Marketplace Operations Associate (Apparel / Premium Label) Location: Bengaluru (In office / Hybrid)
Experience: 1–3 Years
Compensation: 35,000 – 45,000 per month (Negotiable based on proven track record)
Industry: Premium Apparel & Designer Fashion Retail
We are seeking an autonomous, detail-oriented E-Commerce & Marketplace Operations Associate to take full ownership of our marketplace onboarding, catalog hygiene, and store operations. Unlike high-volume commodity retail, our focus is high-touch, premium apparel. You will be responsible for bringing our collections live onto curated third-party marketplaces, managing bi-weekly drops, optimizing terms (including return policies for high-end pieces), and ensuring flawless end-to-end order execution.
Prepare error-free master sheets, parent-child variation listings (size, color, fit), fabric/wash-care specifics, and standardized measurement charts.
Returns & Policy Refinement: Actively protect brand margins by auditing return reasons.
Implement and advocate for stringent return policies (such as shifting delicate/high-end pieces to a strict 48-hour return window or non-returnable policy).
Oversee daily dispatch workflows (averaging 1–2 high-value orders per day) with zero tolerance for shipping delays, mispackaging, or stock inaccuracies.
Pricing & Account Governance: Ensure MAP (Minimum Advertised Price) parity across web stores and marketplaces. 1–3 years of direct e-commerce operations experience , ideally with a designer, boutique, or premium apparel/lifestyle label.
- Advanced comfort with Excel / Google Sheets (VLOOKUP/XLOOKUP, text-to-columns, catalog template cleanup, margin calculators).
- Practical understanding of customer psychology around fit, size guides, and return reduction in Indian fashion retail.
- Exceptional communication skills to coordinate with marketplace account managers and warehouse teams.
📌 E-Commerce Executive (FULL TIME) (Bengaluru)
🏢 Memsahib Retail (OPC) Private
📍 Bengaluru