CRM Project Lead (India)

CRM Project Lead (India)

10 Nov
|
Axtria - India
|
India

10 Nov

Axtria - India

India

Design, configure, operate and optimize Databricks and cloud platform capabilities for Commercial Pharma data workloads from Vizag. The role ensures secure, reliable, cost-effective and scalable platform operations across environments, access controls, CI/CD, monitoring, performance and platform automation.
The role is part of a Vizag-based delivery capability supporting Commercial Pharma datasets across global markets. The work may include platform operations, data engineering, data quality, reporting, AI enablement, release governance and stakeholder support for enterprise commercial data products. Manage Databricks workspaces, clusters, jobs, workflows, notebooks, repos and platform configurations.
Support Unity Catalog, access controls, credential management, workspace permissions and audit readiness.
Implement CI/CD pipelines, environment promotion, release automation and platform deployment standards.
Monitor cluster performance, job failures, usage patterns, costs and capacity.
Support cloud storage, networking, secrets, identity integration and environment provisioning activities.
Create reusable platform templates, automation scripts, monitoring alerts and operational runbooks.
Partner with Data Engineers and QA teams to resolve environment, performance, deployment and access issues.
Work as part of a Vizag-based delivery team supporting Commercial Pharma datasets and global commercial data stakeholders.
Collaborate with business, technology, governance, quality and offshore/onshore delivery teams across time zones.
Follow Agile delivery, SDLC, documentation, release, validation, access-control and data-governance standards.
Contribute to knowledge management, reusable assets, SOPs, runbooks and operational excellence initiatives.




Maintain strong communication discipline, including status updates, risk identification, issue escalation and timely stakeholder follow-through.
Required Work Experience

- 4-8 years of relevant experience aligned to the role and seniority level.
- Prior experience in pharmaceutical, life sciences, healthcare analytics, commercial data platforms or enterprise data programs.
- Experience working in a global delivery model with structured governance, documentation, SLAs and stakeholder communication.
- Azure/AWS platform services

CI/CD and DevOps
Monitoring and cost optimization
Security and access management
Commercial Pharma Dataset Exposure

Pharmaceutical commercial data platforms
Sales, prescription, claims, CRM and omnichannel datasets
Commercial KPIs, field force effectiveness, market share and promotional effectiveness
Data quality, reconciliation, lineage, metadata and controlled release processes
Experience supporting global pharma companies or commercial data programs.
Exposure to Eisai-like commercial operating models, field reporting, sales operations and analytics use cases.
Strong written and verbal communication skills ability to explain data, risks, defects and business impact clearly.
Certifications in Databricks, Informatica IDMC, Azure/AWS, Scrum, ITIL, Tableau/Power BI or AI/ML are preferred depending on role.
Secure and stable platform, optimized cost/performance, reliable deployments and reduced environment-related incidents.

First 30 days: complete onboarding, understand commercial data landscape, delivery processes, documentation standards and role-specific tools.
# First 90 days: demonstrate measurable ownership, improve delivery quality, identify improvement opportunities and support secure operations or project outcomes.

📌 CRM Project Lead (India)
🏢 Axtria - India
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: crm project lead (india) / india