At Zebra, we are a community of innovators who come together to create recent ways of working. This role is vital for maintaining our current sustaining engineering velocity, debugging driver, kernel-level, and AOSP stack issues, and executing immediate resolutions for high-priority customer escalations (SPRs) for key enterprise accounts.
Sourcing, analysing, and executing code fixes for priority Android OS BSP and driver-level issues .
Actively managing and resolving customer escalations within strict SLA limits to maintain customer satisfaction (CSAT) among top-tier accounts.
Participating in the weekly SPR cadence to ensure critical account SLAs remain compliant.
Risk and Business Impact of Non-Approval
BE/B. Tech into Computer Science or ECE or Information Science.
At lest 6 Months expereince into Android OS BSP development or designing Embedded System Architect.
Understands policies and practices related to role and shares ideas for improvement.
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work,
adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
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