At Amazon, our mission is to be the most customer-centric company on earth. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Managing live performance metrices end to end for the assigned territory.
Conducting learning session on recent process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
Maintaining data and analysis through reports on excel (as per business requirement)
Ensure completion of new hire training program,
coaching & other performance improvement programs on time.
Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
Lead the individual improvement projects to enhance the business performance.
Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
Speak, write, and read fluently in English
- Experience working with and delivering training/information to Associates and TL level employees
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
📌 Training and Coaching Officer (India)
🏢 Amazon Music
📍 India
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