Role/Skill: Employee Data Governance Specialist – SME
Experience: 4 to 8 years
EDG Specialist (SME)
Job Description
This position will provide Human Resources support services to onshore employees with a high level of effectiveness, efficiency, and a focus on customer service.
The specialist will perform administrative, transactional, and data/records management activities, including processing of Workflow, ServiceNow Cases, and managing Workday report activities.
Knowledge & Experience
* Working experience of 4–6 years in US and Europe HRO Verticals is a must.
* Expert-level knowledge of Workday and ServiceNow is a must.
* Experience in Hire-to-Retire HR transactions, EDM, HR Admin, and employee lifecycle events.
* Good to have Workday reporting experience, which involves validating data/employee records for data hygiene.
* Thorough knowledge of processing promotions, personal data changes, separations, cost center changes, transfers,
and compensation changes in specific Workday modules.
* Expert in Workday Inbox/Filters management.
* Knowledge of Sandbox for Workday testing.
* Preparing and publishing weekly and monthly reports.
* Ability to work on deadlines and handle pressure.
* Strong communication, problem-solving, and resolution skills.
* Must be able to multitask, maintain confidentiality, work independently, and have good organizational skills.
* Ability to coach the team when needed.
* Experience in handling pilot transitions will be a positive value addition.