Business Development

- Generate leads through referrals, field visits, customer interactions, and local market activities.
- Acquire new customers for retail banking products such as:
- Personal Loans
- Home Loans
- Loan Against Property (LAP)
- Vehicle Loans
- Gold Loans
- Savings & Current Accounts
- Fixed Deposits and Third-Party Products

- Achieve monthly, quarterly, and annual sales targets.

Customer Relationship Management
- Develop and maintain robust relationships with existing and prospective customers.
- Understand customer financial needs and provide suitable product solutions.
- Ensure high customer satisfaction and timely resolution of customer queries and complaints.
- Conduct regular customer meetings and follow-ups.

Portfolio Management
- Monitor and manage assigned customer portfolio.
- Cross-sell and up-sell banking and financial products.




- Improve customer retention and increase product penetration.

Credit and Documentation
- Collect and verify customer KYC and income documents.
- Coordinate with credit, operations, and underwriting teams for faster loan processing.
- Ensure complete and accurate documentation as per company policies.

Market Intelligence
- Track local market developments and competitor activities.
- Identify opportunities for business growth.
- Provide market feedback to management.

Compliance & Risk Management
- Adhere to internal policies, regulatory guidelines, and audit requirements.
- Ensure compliance with KYC, AML, and other statutory norms.
- Maintain data confidentiality and ethical business practices.

📌 Relationship Manager - Retail (Pune)
🏢 equitas small finance bank
📍 Pune