- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
0 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Position: Customer Support Executive – BPO
Work Mode: Work From Home
Job Responsibilities:
Handle customer queries through calls, emails, or chat.
Provide accurate information and resolve customer issues.
Maintain customer satisfaction and follow process guidelines.
Meet daily performance and quality targets.
Eligibility Criteria:
Valuable communication skills.
Basic computer knowledge and typing skills.
Ability to work independently from home.
Work From Home Requirements:
Desktop or laptop with a minimum Intel Core i5 processor.
Stable high-speed internet connection.
Updated web browser (Google Chrome recommended).
Quiet workspace with minimal background noise.
System Requirements:
1. 8 GG RAM or more
2. Windows 10 or above
3. Internet speed 30 Mbps or more
4. Functional Web Camera
5. USB Headset
Regards,
Yamanur K
📌 Customer Service Representative (Bengaluru)
🏢 TP Systems
📍 Bengaluru
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