Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Tagetik Planning Budgeting and Forecasting
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaboration with different teams to maintain system reliability and performance, contributing to the overall efficiency of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and provide effective support.
- Document and communicate issue resolutions and best practices to enhance team knowledge.
- Assist in the development and implementation of process improvements to optimize system performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tagetik Planning Budgeting and Forecasting.
- Robust problem-solving abilities with a focus on identifying root causes and implementing effective solutions.
- Experience in monitoring and maintaining enterprise-level software applications to ensure high availability.
- Ability to analyze system logs and performance metrics to detect anomalies and prevent potential issues.
- Excellent communication skills to interact with technical and non-technical stakeholders effectively.
Additional Information:
- The candidate should have minimum 3 years of experience in Tagetik Planning Budgeting and Forecasting.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
📌 Application Support Engineer (Gurugram)
🏢 Accenture
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.