Job Description

Key Roles & Responsibilities

1. Strategic HR Business Partnering

Act as a strategic HR partner to business leaders, functional heads and department managers.

Understand business requirements and align HR strategies with organisational goals.

Provide guidance to managers on workforce planning, manpower requirements and people management.

Support organisational restructuring, employee deployment and workforce optimisation initiatives.

Partner with leadership to address business challenges related to people and performance.

2. Employee Lifecycle Management

Oversee the complete employee lifecycle, including onboarding, confirmation, transfers, promotions, employee movements and separations.

Ensure smooth employee onboarding and integration into the organisation.

Monitor probation reviews, confirmation processes and employee documentation.

Coordinate with Talent Acquisition and HR Operations to ensure seamless employee transitions.

Ensure timely resolution of employee-related queries and concerns.

3. Employee Engagement & Retention

Develop and implement employee engagement initiatives to improve employee satisfaction and workplace culture.

Conduct employee connect sessions, skip-level meetings and regular interactions with employees.

Identify employee concerns, analyse attrition trends and recommend retention strategies.

Drive initiatives to improve employee morale, motivation and organisational commitment.

Conduct exit interviews and analyse feedback to identify improvement areas.

4. Performance Management

Drive the annual performance appraisal and performance management processes.

Coordinate goal setting, performance reviews and appraisal discussions with business leaders.





Monitor employee performance and support managers in addressing performance-related concerns.

Facilitate Performance Improvement Plans (PIPs) wherever required.

Support talent identification, succession planning and career development initiatives.

5. Employee Relations & Grievance Management

Handle employee grievances, workplace concerns and disciplinary matters.

Act as a point of contact between employees and management for HR-related issues.

Ensure fair and consistent implementation of HR policies and procedures.

Support investigations into employee-related concerns and recommend appropriate action.

Maintain confidentiality while handling sensitive employee matters.

6. HR Operations & Compliance

Ensure effective implementation of HR policies, processes and procedures.

Monitor employee attendance, leave management and other HR-related activities in coordination with HR Operations.

Ensure adherence to applicable labour laws and statutory requirements.

Maintain accurate employee records and HR documentation.

Coordinate with internal teams to ensure timely completion of HR processes and compliance requirements.

7. MIS & HR Analytics

Prepare and review HR MIS reports covering headcount, attrition, retention, employee movements and other HR metrics.

Analyse employee data and identify trends, concerns and areas requiring management intervention.





Develop dashboards and periodic reports for senior management.

Track key HR performance indicators and recommend process improvements.

8. Team Management & Leadership

Lead and manage the HRBP team to ensure effective delivery of HR services.

Allocate responsibilities, monitor team performance and provide guidance to team members.

Establish standard HR processes and ensure consistency across business functions.

Drive continuous improvement in HR service delivery and employee experience.

Required Skills & Competencies

Strong understanding of HR Business Partnering and end-to-end HR functions.

Excellent stakeholder management and business partnering skills.

Strong knowledge of employee engagement, retention and performance management.

Experience in employee relations, grievance handling and conflict resolution.

Good understanding of labour laws and HR compliance.

Solid analytical skills and proficiency in MS Excel, HRMS and MIS reporting.

Excellent communication, interpersonal and leadership skills.

Ability to handle confidential and sensitive employee matters.

Strong decision-making, problem-solving and people management abilities.

Educational Qualification

Graduate in any discipline.

MBA/PGDM in Human Resources or equivalent qualification preferred.

Preferred Experience

7–10 years of overall HR experience, with substantial experience in HR Business Partnering.

Prior experience in managing HRBP teams and partnering with senior business stakeholders.

Experience in Banking, NBFC, Financial Services or BFSI organisations will be preferred.

Experience in handling a large and geographically distributed workforce will be an added advantage.

Key Responsibilities:

📌 Manager (Mumbai)
🏢 Sboss
📍 Mumbai