09 Nov
|
Bot Consulting
|
Jaipur
09 Nov
Bot Consulting
Jaipur
About the role
We are looking for a technically strong, business-oriented GCC Technology Lead to establish, lead, and scale our India-based engineering organization while driving enterprise technology initiatives aligned with global business priorities.
This role requires a combination of hands-on Microsoft technology expertise, solution architecture, engineering leadership, and business partnership. The ideal candidate will have strong practical experience across the Microsoft ecosystem, particularly Power Platform, Dynamics 365, and related enterprise technologies, along with the ability to drive integrations, application modernization, AI enablement, and operational automation.
You will work closely with global business and technology leaders to understand business challenges, define technology priorities, make independent decisions, and translate strategic objectives into scalable technology solutions.
Beyond technical delivery, you will own the development of the India engineering capability, establish engineering standards and delivery practices, and ensure the GCC operates as an integrated extension of the global technology organization.
Key Responsibilities
1. Technology Strategy, Architecture & Business Partnership
- Build and execute the GCC technology roadmap in alignment with global business priorities, operational requirements, and long-term growth objectives.
- Partner with global leadership to identify technology opportunities across core enterprise systems, customer integrations, AI enablement, and operational automation.
- Independently evaluate technology options, define solution approaches, assess trade-offs, and make informed decisions with minimal supervision.
- Lead application modernization initiatives, balancing immediate business requirements with long-term scalability, performance, security, and maintainability.
- Translate complex business challenges into practical technical solutions, defining architecture, implementation priorities, delivery milestones, and expected outcomes.
- Communicate technical recommendations, risks, dependencies, and business impact effectively to technical and non-technical stakeholders.
2. Microsoft Power Platform & Enterprise Solution Development
- Lead the design, architecture, development, and implementation of enterprise solutions using Microsoft Power Platform and the broader Microsoft technology ecosystem.
- Demonstrate strong hands-on expertise across Power Platform, with deep practical experience in one or two components such as Power Apps, Power Automate, Power BI, or Microsoft Copilot Studio.
- Work extensively with Microsoft Dynamics 365, Dataverse, Microsoft Fabric, Azure services, and related technologies to build integrated enterprise applications and business workflows.
- Guide the development of custom applications, plugins, APIs, business process automation, and enterprise integrations.
- Establish solution architecture principles and development standards that promote reusability, scalability, security, and maintainability.
- Apply working knowledge of SQL, relational databases, data modelling, application development, and system architecture to guide technical decisions and troubleshoot complex issues.
- Evaluate emerging Microsoft capabilities and identify opportunities to improve business productivity and technology effectiveness.
3. Enterprise Integrations, AI & Operational Automation
- Architect and drive integrations between Dynamics 365, Power Platform, enterprise databases, APIs, and third-party platforms such as ServiceNow, Salesforce, Jira, Freshdesk, Ivanti, and other IT Asset Management systems.
- Lead integration strategies covering API design, data mapping, validation, error handling, authentication, monitoring, and ongoing support.
- Identify and drive AI-enabled solutions, including intelligent agents, workflow automation, and integration of enterprise data with AI capabilities.
- Evaluate appropriate AI approaches, including LLM integrations, Retrieval-Augmented Generation (RAG), and enterprise automation use cases.
- Identify opportunities to automate operational workflows across logistics, warehouse management, marketing, and enterprise business functions.
- Drive technology initiatives that improve operational efficiency, customer experience, system reliability, and platform adoption.
4. DevOps, GitHub & Application Lifecycle Management
- Establish and lead DevOps practices across development, testing, deployment, and production support.
- Drive effective adoption of GitHub for source control, branching strategies, code collaboration, peer reviews, and development automation.
- Define and implement Application Lifecycle Management (ALM) practices across Power Platform and related enterprise applications.
- Establish environment management, solution versioning, release governance, deployment automation, and rollback procedures.
- Build and improve CI/CD pipelines to ensure consistent, secure, and reliable releases.
- Establish engineering standards covering code quality, testing, security, access controls, monitoring, documentation, and production support.
- Drive continuous improvements in engineering productivity, release quality, and application performance.
5. Engineering Leadership & GCC Scaling
- Establish, lead, and scale the India-based engineering organization in alignment with global business requirements and technology priorities.
- Define the engineering organization structure, capability requirements, hiring strategy, and resource plans.
- Build high-performing engineering teams with the right balance of solution architects, senior engineers, developers, and quality engineering capabilities.
- Establish clear technical ownership, delivery accountability, development standards, and engineering operating practices.
- Guide solution architects and engineering teams through technical challenges, architecture decisions, and complex implementations.
- Develop engineering talent through coaching, technical mentorship, knowledge sharing, and continuous learning.
- Introduce effective delivery models, including agile execution, sprint planning, engineering metrics, quality practices, and performance tracking.
- Build robust collaboration across global teams and ensure the India GCC operates with ownership, autonomy, and accountability.
6. Delivery Management & Operational Excellence
- Own the execution of technology initiatives from requirement discovery and solution design through development, deployment, and continuous improvement.
- Establish delivery plans, milestones, resource estimates, and measurable outcomes aligned with business expectations.
- Drive engineering efficiency through effective prioritization, iterative delivery, and continuous feedback from business stakeholders.
- Establish practical quality assurance practices, including functional and non-functional testing, peer reviews, performance monitoring, and release validation.
- Lead troubleshooting of business-critical applications and drive root-cause analysis, performance improvements, and production stability.
- Use engineering and application performance metrics to identify bottlenecks, improve delivery predictability, and support informed business decisions.
7. Industry & Operational Technology Context
- Understand how enterprise technology supports operationally complex environments, including IT Asset Disposition (ITAD), asset management, logistics, warehouse operations, manufacturing, and production workflows.
- Identify opportunities to digitize and automate operational processes, including inventory management, barcode scanning, product identification, verification, and warehouse workflows.
- Partner with operational stakeholders to translate real-world challenges into scalable technology solutions.
- Experience in ITAD, warehouse automation, manufacturing, or production environments will be an added advantage.
Requirements
Requirements & Qualifications
- 10+ years of experience in software engineering, enterprise application development, solution architecture, or technology leadership.
- Demonstrated hands-on expertise in Microsoft Power Platform, with broad platform knowledge and deep practical experience in at least one or two components.
- Strong experience in Microsoft Dynamics 365, Dataverse, and enterprise application development within a Microsoft-centric environment.
- Working experience with Microsoft Azure services and exposure to Microsoft Fabric and enterprise data solutions.
- Strong understanding of Power Platform ALM, environment strategies, solution management, GitHub, DevOps, and CI/CD practices.
- Experience designing and implementing enterprise integrations using APIs, databases, and third-party platforms.
- Strong working knowledge of SQL, relational databases, data modelling, application development, and troubleshooting.
- Experience leading application modernization, enterprise integration, workflow automation, or digital transformation initiatives.
- Understanding of AI/LLM integrations, intelligent agents, and enterprise automation architectures.
- Proven experience leading engineering teams, defining technical standards, and driving end-to-end technology delivery.
- Ability to independently assess technical and business challenges, make decisions, and take ownership of outcomes.
- Strong stakeholder management, communication, analytical thinking, and problem-solving capabilities.
- Experience establishing or scaling a GCC or distributed engineering organization will be highly valued.
📌 Technology Lead Microsoft Power Platform & Engineering (Jaipur)
🏢 Bot Consulting
📍 Jaipur