We are looking for a confident and customer-focused Telecaller to handle inbound and outbound calls, communicate with customers, explain products or services, generate leads, and maintain positive customer relationships.
Key Responsibilities:
Make outbound calls to prospective and existing customers.
Answer incoming customer calls and provide accurate information.
Explain products, services, offers, and company policies.
Generate leads and identify potential customers.
Follow up with customers and maintain regular communication.
Record call details, customer information, and follow-up activities.
Handle customer questions, complaints, and requests professionally.
Achieve daily/weekly/monthly calling and sales targets.
Maintain accurate customer records in CRM or other systems.
Coordinate with the sales and customer-support teams when required.
Required Skills:
Good verbal communication skills.
Basic computer knowledge.
Ability to speak clearly and confidently.
Customer-service and convincing skills.
Positive listening and interpersonal skills.
Ability to work under targets and deadlines.
Knowledge of English and relevant regional languages is an advantage.
📌 WE ARE HIRING TELECALLING, Salem (India)
🏢 hr9693640
📍 India
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