09 Nov
|
hr9693640
|
India
We are looking for Gold Loan Officer is responsible for sourcing recent gold loan customers, evaluating gold jewellery, processing loan applications, and ensuring smooth and efficient loan disbursement. The role involves assessing the purity and weight of gold, maintaining proper documentation, achieving business targets, providing excellent customer service, and ensuring compliance with company policies and procedures.
Key Responsibilities
- Source new customers and generate gold loan business through various channels.
- Explain gold loan products, interest rates, repayment terms, and other services to customers.
- Evaluate gold jewellery for purity, quality, and net weight.
- Assess eligible loan amounts based on gold valuation and company guidelines.
- Process gold loan applications and complete KYC documentation.
- Ensure accurate data entry and timely loan disbursement.
- Safely handle and maintain pledged gold ornaments as per company procedures.
- Follow up with customers regarding loan repayments, renewals, and overdue accounts.
- Achieve assigned monthly business and customer acquisition targets.
- Maintain good relationships with existing and prospective customers.
- Ensure compliance with company policies, RBI guidelines, and operational procedures.
- Maintain accurate records and submit daily business reports.
- Support branch operations and assist in customer service activities.
Requirements
- Minimum qualification: Any Degree
- 1–3 years of experience in gold loans, banking, NBFC, or financial services preferred.
- Basic knowledge of gold purity, valuation, and jewellery assessment.
- Knowledge of KYC documentation and loan processing procedures.
- Good communication and customer-handling skills.
- Strong sales and business development abilities.
- Basic computer knowledge and MS Office proficiency.
- Honesty, integrity, attention to detail, and responsibility in handling gold assets.
- Ability to achieve business targets and work effectively in a team.
- Willingness to work in a target-oriented financial services environment.
📌 WE ARE HIRING GOLD LOAN OFFICER, Salem (India)
🏢 hr9693640
📍 India