1. Job Purpose

To manage and supervise day-to-day warehouse and Third-Party Logistics (3PL) operations, ensuring efficient material handling, inventory accuracy, manpower productivity, timely dispatches, customer satisfaction and compliance with safety standards.

The candidate will be responsible for ensuring smooth warehouse operations through effective manpower management, process adherence, operational monitoring and coordination with customers, transporters and internal teams.

2. Key Roles & Responsibilities

A. Warehouse Operations

- Supervise daily inbound, outbound, storage, put-away, picking, packing and dispatch activities.
- Ensure proper material handling, storage, stacking and space utilization.
- Monitor GRN, STO, stock transfer, inventory reconciliation and physical stock verification.
- Ensure accurate barcode stickering, material identification and location management.
- Maintain warehouse housekeeping and 5S standards.
- Ensure proper utilization of MHE, equipment and other warehouse resources.

B. 3PL Operations Management

- Manage end-to-end 3PL operations, including vehicle indenting, material collection, transportation, delivery and POD submission.
- Coordinate with customers, vendors, transporters and internal departments.
- Ensure timely vehicle placement, loading, unloading and material delivery.
- Monitor vehicle detention, turnaround time (TAT) and transportation performance.
- Ensure proper documentation, including trip sheets, delivery challans, invoices and other operational records.
- Monitor daily operational activities and ensure adherence to customer-specific SOPs.

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- C. Manpower Management
- Supervise warehouse staff, operators, loaders, helpers and other operational employees.





D. MIS & Reporting

- Prepare and submit daily operational MIS reports.
- Maintain records of inbound, outbound, inventory, vehicle movement and manpower productivity.
- Track operational KPIs, including:
- Inventory Accuracy
- Inbound and Outbound TAT
- Vehicle Detention
- Manpower Productivity
- Order Fulfilment
- POD Submission
- Customer Complaints
- Identify operational gaps and implement corrective actions.

E. Safety & Compliance

- Ensure strict adherence to customer safety policies and company guidelines.
- Follow HSE requirements, including PPE compliance and safe material handling.
- Ensure equipment inspections and safe MHE operations.
- Report incidents, near misses and unsafe conditions immediately.
- Maintain housekeeping, fire safety and emergency preparedness standards.

F. Customer Coordination

- Maintain professional coordination with customer representatives.
- Address daily operational issues and ensure timely resolution.
- Ensure customer commitments and service-level agreements (SLAs) are achieved.
- Support audits, customer reviews and operational improvement initiatives.

3. Educational Qualification

- Graduate in any discipline.
- Diploma / Degree in Logistics, Supply Chain Management or Operations will be an added advantage.

4. Experience





- 3–5 years of experience in warehouse operations, logistics or 3PL operations.
- Experience in industrial warehousing, manufacturing logistics or distribution operations will be preferred.
- Experience in handling manpower, inventory and transportation coordination is essential.

5. Required Skills & Competencies

- Robust knowledge of warehouse and 3PL operations.
- Good understanding of inventory management and material handling.
- Knowledge of GRN, STO, dispatch documentation and transportation processes.
- Basic computer knowledge, MS Excel and operational MIS preparation.
- Exposure to WMS, TMS, ERP or barcode-based warehouse systems will be preferred.
- Strong leadership, communication and coordination skills.
- Ability to manage multiple activities and work under operational pressure.
- Problem-solving and decision-making capabilities.

6. Key Performance Indicators (KPIs)

- Warehouse operational efficiency and productivity.
- Inventory accuracy and stock reconciliation.
- Timely inbound and outbound processing.
- Transportation TAT and reduction in vehicle detention.
- Manpower productivity and utilization.
- Safety compliance and housekeeping standards.
- Timely MIS submission and documentation accuracy.
- Customer satisfaction and SLA adherence.

- Allocate manpower across shifts and ensure adequate workforce availability.
- Monitor employee attendance, discipline, productivity and performance.
- Conduct toolbox talks and provide regular operational and safety instructions.
- Ensure effective shift handovers and proper communication between teams.

Pay: ₹10,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Warehouse Supervisor (Bhubaneswar)
🏢 OWM Logistics
📍 Bhubaneswar