Job Description 1: Collection Team Leader – Araria, Bihar
Job Title: Collection Team Leader
Job Description
We are looking for an experienced and responsible Collection Team Leader for our Araria location. The candidate will be responsible for managing the field collection team, monitoring collection activities, achieving collection targets, and ensuring smooth collection operations as per company policies and procedures.
Key Responsibilities
- Lead and supervise the field collection team.
- Monitor daily collection activities and ensure achievement of assigned targets.
- Plan and allocate daily field visits to collection executives.
- Follow up on overdue accounts and pending customer payments.
- Monitor team performance and provide guidance to improve productivity.
- Verify collection reports and maintain accurate records.
- Handle customer escalations and resolve collection-related issues.
- Ensure compliance with company policies and collection procedures.
Eligibility Criteria
- Previous experience in Field Collection is mandatory.
- Previous team handling or team leadership experience is preferred.
- Freshers are not eligible for this position.
- Valuable communication, negotiation, and leadership skills.
- Basic knowledge of smartphones and reporting tools.
- Basic knowledge of MS Excel will be preferred.
- Willingness to travel within the assigned area.
- Honest, disciplined, and target-oriented.