Job Summary:

The Training Manager will be responsible for managing and executing the overall training function across the organisation. The role involves planning and conducting engaging training sessions, hands-on outlet training, developing employee capabilities, and ensuring consistent operational and service standards across all locations. The individual will also act as a bridge between different departments to ensure smooth communication, coordination, and implementation of training requirements.

Key Responsibilities:

- Take complete ownership of the company's training function across all outlets and departments.
- Plan, organise, and conduct engaging training sessions for employees at different levels.
- Conduct extensive on-ground training at café outlets, ensuring practical learning and skill development.
- Train employees on coffee preparation, beverage recipes, product knowledge, equipment handling, and café operations.
- Conduct induction, onboarding, refresher, and skill-development training programmes.
- Ensure consistent implementation of company SOPs, service standards, hygiene, and food safety practices.
- Travel extensively across different locations and outlets as per business and training requirements,



with flexibility to travel at short notice.
- Coordinate with Operations, HR, Quality, and other departments to identify training needs and address operational gaps.
- Act as a connecting link between departments to ensure effective communication, coordination, and execution of company initiatives.
- Regularly visit outlets to assess employee performance, identify skill gaps, and recommend corrective training.
- Develop and update training modules, presentations, manuals, and other learning materials.
- Evaluate training effectiveness through practical assessments, feedback, and performance monitoring.
- Support current outlet launches by planning and executing employee training before operations commence.
- Maintain training schedules, attendance records, assessments, and periodic training reports.
- Lead training and operational readiness for new outlet openings, including staff preparation, pre-launch training, and on-ground support during the initial launch period.
- Ensure that employees across all locations receive consistent training and follow uniform company standards.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 QSR Trainer (Kolhapur)
🏢 Xpanse Coffee
📍 Kolhapur