Job Description – Front Desk Executive

Job Title: Front Desk Executive
Location: Manali, Himachal Pradesh
Industry: Hospitality / Backpacking Hostels
Experience: 0–2 Years
Salary: ₹15,000 – ₹16,000 per month
Benefits: Food and Accommodation Provided
Employment Type: Full-Time

About the Role

We are looking for a friendly, enthusiastic, and customer-oriented Front Desk Executive to join our hostel team in Manali. The candidate will be responsible for managing reception activities, assisting guests, handling reservations, and ensuring a smooth and memorable guest experience.

Key Responsibilities

- Welcome guests and manage check-in and check-out procedures.
- Handle guest inquiries, calls, messages, and reservation requests.
- Manage room allocations, bookings, and occupancy updates.
- Assist guests with their queries and provide information about hostel facilities and local attractions.
- Handle guest complaints and resolve issues professionally.
- Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready.
- Maintain guest records, booking details, and daily reports.
- Assist with billing, payment collection, and basic cash handling.
- Coordinate with other hostel staff for smooth day-to-day operations.
- Ensure a friendly,



safe, and welcoming environment for all guests.

Requirements

- 0–2 years of experience in front desk, reception, or customer service roles.
- Freshers with good communication skills and a positive attitude can also apply.
- Good verbal communication and interpersonal skills.
- Basic computer knowledge and MS Excel skills.
- Knowledge of hotel/hostel booking platforms or PMS will be an added advantage.
- Strong customer service and problem-solving abilities.
- Willingness to work in rotational shifts, including weekends and holidays.
- Comfortable relocating to Manali.

Ideal Candidate Profile

- Friendly, confident, and approachable personality.
- Guest-focused with a service-oriented mindset.
- Good coordination and multitasking abilities.
- Responsible, punctual, and well-organized.
- Passionate about hospitality and interacting with people.

Compensation & Benefits

- Salary: ₹15,000 – ₹16,000 per month.
- Food: Provided by the company.
- Accommodation: Provided by the company.
- Location: Manali, Himachal Pradesh.

Pay: ₹15,000.00 - ₹16,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Front Desk Executive (Manali)
🏢 HR Huddle
📍 Manali